LET'S OPEN DOORS TOGETHER
A bond deposit is paid against the property to protect the landlord against any damages caused during your tenancy. It is paid during the contract signing appointment and is normally equal to 1 months rent plus £50 per person, but may vary depending on the landlord
If the property is managed by Keylet the bond deposit is held as a stake holder in a secure client account until the end of your tenancy. All deposits collected and held by us are registered with our chosen government approved deposit protection scheme. You will be provided with a certificate confirming your registration along with your unique ID code.
If the property is not managed by Keylet then the monies are collected by us on the landlord behalf and then transferred to be held by them. Your landlord must register your deposit with an approved government approved deposit protection scheme and provide you with full details where your money will be kept
Your deposit will be returned at the end of your tenancy once you have moved out and the exit inspection has been completed. To make sure that we can return of your deposits quickly and efficiently we ask that you follow the following steps:
Look after your property and follow our advice during the moving out process. We've worked hard to make sure our properties look good and to provide the fixtures and fittings you need to enjoy your home and we trust that you'll want to keep them that way.
Contact your utility suppliers to let them know that you have left the property so that they can close your accounts. They will issue you with your final bills which you will need to arrange to pay. Once you’ve done this bring us the proof for the Gas, water, and electricity accounts along with your university certificates (where applicable) to confirm your council tax exemption or proof of council tax payments.
If any members of your household are renting the property again but you are leaving then in order to be able to return your deposit we will need written confirmation signed by all remaining members of your groups confirming that you do not owe any money for outstanding bills and that they are happy with the condition that you have left the house and your room.
The disputed amount is reviewed independently and will be returned to the relevant party (i.e the tenants or landlord) by the deposit protection scheme once their decision has been finalized.