About

Over the last 20 years Keylet has developed from a small partnership into one of Cardiff’s leading property companies. Find out more about what we do below.

GENERAL INFORMATION ABOUT KEYLET AND WHAT WE DO

Our Offices

Keylet has grown from its small but effective operation in one room in a property and now boasts two state of the art offices located in prime catchments areas.

Our offices are well placed to ensure maximum exposure for all of our properties as well as convenience for prospective tenants.

Equipped with the latest technology, innovative marketing and fully fitted to offer a modern and welcoming atmosphere our offices form the foundations of our success.

We are open longer hours in order to meet with the demands of modern day living offering a comprehensive service at times to suit you.

Our Managing Director Emma Vidler has committed our company to raising the bar within the lettings and management industry through the provision of accredited, nationally recognized qualifications.

Our full compliment of staff are fully trained to NFOPP (National Federation of Property Professionals) standards to secure our commitment to offering an advanced level of knowledge and understanding of the industry.

Each member of the team is selected for their drive and motivation to play a key role in caring for our customers and maintaining the high standards and innovation we strive for.

Keylet have the advantage of having a unique insight into the property market, through the sheer volume of properties we let and manage within our portfolio.

Our coverage stretches across the whole of the Cardiff and we are contently seeking to acquire and let in broader areas and newly developed sites throughout the city.

This diversity enables us to adapt our approach and tailor our services to successfully let and manage a wide range of properties and target markets.

Founded in 1998 as a two person operation Keylet had grown from strength to strength and we are proud to have become one of Cardiff’s leading property agents.

We are specialists in student, professional, executive and corporate lets and include a number of successful property developments as part of our portfolio.

In addition, our Sales division builds upon our nineteen years of experience to offer your a high quality experience in all your property sales and purchasing needs.

We are committed to investing in comprehensive advertising, marketing and PR to support maximum exposure for our products and services.

Our offices showcase full digital images and our fantastic new website acts as a portals to our extensive portfolio properties.

In addition to this our relationship with many blue chip, PLC and relocation companies as well as the local universities provide a constant source of reliable tenants

You’ll read about us online and see us on TV through our own achievements as well as our relationships build through our continued support of selected local treasures.Our wide reaching campaigns position us as Cardiff’s most talked about and respected letting agents.

As nearly 70% of the UK population are active on at least one social media site, we want to connect with you in the social media world as well as the real one. We understand that our clients don’t always have time to check in with us in person, or over the phone.

As a result we have set up a variety of accounts so that we can be a source of information no matter what social media site you’re on or how much time you have.

As local property experts we think it’s important to keep clients and the public up to date with what’s happening in an ever changing industry.

We like to keep connected with our clients which is why we rank weekly in the top 100 agents in the Estate and Letting Agents top 1000 Power League

Ranked the most active profile in the local area for letting agents, with a 70% share of total activity in our field. We also have a circle of influence on twitter reaching 94,298,960 people.*

Both twitter handles also have a high happiness score on Twitter, based on positive language.

We tweet regular updates about the local area, local people and everything property. If you would like a shout out or to interact with us via our page tweet us @KeyletBay or @KeyletCathays.

* (Data sourced from propertyflock.co.uk 2015)

Cardiff Bay Office

Cathays Office

 

With an average reach of over 2,000 impressions every month, we like to keep you up to date via our two Facebook accounts on all of our available properties on the market.

Students should keep an eye out on their dedicated Facebook page for discounts and giveaways, from free burger and chips to Cardiff Devils tickets!

Cardiff Bay Office

Cathays Office

As the world’s largest professional social media account, you can follow us on Linkedin under Keylet Sales and Lettings, you can also follow director Emma Vidler for regular updates on the property industry.

Keylet LinkedIn Page

We are dedicated members of The National Federation of Property Professionals (NFOPP) and the Association of Management and Letting Agents (ALMA) which makes us part of the UK’s leading professional bodies and cements our efforts as a key market leader.

Our accreditations and compliance with Rent Smart Wales and The Property Ombudsman, offer assurance to all of our customers that we have a first hand knowledge of the industry and that our procedures follow the strict codes of practice to be expected of any reputable business.

The best advertisement for our business are our customers.Below are some of the testimonials we have received from delighted tenants and landlords :

Mr and Mrs Rees, Landlord

We have been delighted by the service we received from Keylet. They have responded to all our queries fast and efficiently and we have had no problems finding great tenants.

Jason Rees, Landlord

We have worked with Keylet over many mutually successful years and have never, through this period been disappointed. I am able to rely on Keylet because they know their industry inside-out., they are professional, courteous and always willing to go that extra mile to ensure client satisfaction.

Mr & Mrs Lloyd, Purchasers

We wanted to write to say a big Thank You for the way you have been so helpful and friendly whilst we have been buying our apartment. You have made the process so easy and it has been much appreciated.

Owain Lewis, Tenant

For the past nine months I’ve been renting a student house through Keylet. I’ve enjoyed living there and the living standards were great. Keylet and their staff were very helpful and always professional. Any maintenance issues were dealt with very efficiently. The on-line maintenance system was great and easy to use. I’ve had my bond back already. The exit inspection was completed, my final bills were handed in and I had the money put straight in to my account. Great letting agency.

Phillip & Claire, Sellers

We were delighted with the very professional and efficient service we received form the Keylet Sales department as the sale was agreed at the asking price within 24 hours.

Brian Davies, Landlord

Very happy with the service. Just had a phone call from a negotiator to confirm that he has let a property of mine to a group of four girls, I was surprised he had even made it to work with the snow. He told me that he had walked in from Cyncoed and it had taken over an hour and then he had arranged the viewing. What marvellous dedication and motivation he must have.

Rob Slocombe, Landlord

I wish other agents I use elsewhere were as reliable and helpful as Keylet. I would recommend them to anyone looking for an established and well connected agent to manage their portfolio.

Jack Evans, Tenant

Let a house with Keylet in my third year, 7 bed on Richmond Road. I was well looked after, would recommend everytime

Paul Cullen, Landlord

An effective and efficient service to secure tenants who fitted the professional profile that we required. We should have called Keylet sooner.

Nathan Gold, Tenant

Our first experience of renting in Cardiff. We received excellent, friendly and helpful service from the guys in the Bay office. We would recommend this company without hesitation and would certainly look to rent from them in the future.

Francesca, Tenant

From viewing the property right up until the refund of my bond, I had an amazing year at my flat, which was managed by Keylet. Whenever I had any issues, no matter how small, they would never hesitate to help! I would recommend anyone looking for a flat around the Cardiff area to definitely go with Keylet. Thanks for everything Keylet!

Tony Poole, Tenant

I have been renting a two bed flat near the UWIC campus trough Keylet with my flat mate Jay. They have been very helpful and accommodated us in the best possible way. I recommend them to anyone and would use them again for future rentals.

M Tiley, Tenant

Best agency in Cardiff. Viewing and politeness of staff was exceptional

Phillip Page, Tenant

I have lived in my apartment for three years and love it, Keylet worked really hard to find me this place and maintenance is taken care of by them. I’d recommend them.

Arlene Griffiths, Landlord

As a landlord, over the years I have used a number of letting agents, both in Cardiff and some in England.  Keylet is by far the best I have ever worked with.  In my eyes they are now the benchmark for others.  Their professionalism and holistic approach makes a real difference to my life (and stress level).  And that is before we come to the people, who are a great team, every man and women of them.  Thank you.

Keylet Sales & Lettings